Privacy Policy

Who We Are

Design & Be Social ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled safely, securely and in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Website:
www.designandbesocial.com

Email:
hello@designandbesocial.com

Data Controller:
Design & Be Social

Information We Collect

Depending on how you use our website, we may collect the following information:

Information you provide

  • Your name
  • Company name
  • Email address
  • Telephone number
  • Website address
  • Information submitted through our contact forms
  • Information provided when requesting a quotation
  • Information supplied when booking a consultation

Information collected automatically

When you visit our website we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Time spent on the website
  • Referring website
  • General location (country or city)

This information is collected through cookies and analytics software.

How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide quotations
  • Deliver our services
  • Communicate about projects
  • Improve our website
  • Monitor website performance
  • Produce website analytics
  • Send marketing communications where you have opted in
  • Meet legal and regulatory obligations

We will only process your personal information where we have a lawful basis for doing so.

Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

  • Consent
  • Performance of a contract
  • Legitimate interests
  • Legal obligation

Marketing Communications

If you subscribe to our newsletter or request marketing information, we may contact you by email.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us.

We never sell your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience.

These may include:

  • Essential cookies
  • Performance cookies
  • Analytics cookies
  • Marketing cookies (if applicable)

Where required, you will be asked for consent before non-essential cookies are placed on your device.

You can change your cookie preferences at any time through our cookie banner or within your browser settings.

Google Analytics

We use Google Analytics to understand how visitors use our website.

Google Analytics may collect information including:

  • Pages visited
  • Time on site
  • Device information
  • Browser type
  • Anonymous usage statistics

Google Analytics does not identify you personally.

Contact Forms

When you submit an enquiry through our contact forms we collect the information you choose to provide.

We use this information solely to respond to your enquiry and provide our services.

Website Hosting

Our website is hosted by a third-party hosting provider.

Information submitted through the website may be securely stored on their servers.

We take reasonable steps to ensure our suppliers comply with applicable data protection legislation.

Third-Party Services

Depending on the services you request, we may use trusted third-party providers including:

  • Google Workspace
  • Microsoft 365
  • Google Analytics
  • Google Ads
  • Meta Business Suite
  • Calendly (if used)
  • Zoom (if used)
  • Stripe or other payment providers (if applicable)

These organisations only receive information necessary to provide the relevant service.

Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Professional advisers
  • IT providers
  • Website hosting providers
  • Payment providers
  • Government authorities where legally required

All suppliers are expected to protect your information appropriately.

Data Security

We implement appropriate technical and organisational measures to protect personal information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

While no online system can ever be completely secure, we take reasonable steps to safeguard your information.

How Long We Keep Your Information

We only keep personal information for as long as necessary.

Typical retention periods are:

  • Enquiries not becoming clients: up to 12 months
  • Client records: up to 7 years for accounting and legal purposes
  • Marketing subscriptions: until you unsubscribe

Your Rights

Under UK GDPR you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise any of these rights please contact us using the details below.

International Transfers

Some of our technology providers may store data outside the United Kingdom.

Where this happens, appropriate safeguards are used to ensure your personal information remains protected.

Children's Privacy

Our website and services are intended for businesses and adults.

We do not knowingly collect information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this page together with the effective date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Design & Be Social

Website:
www.designandbesocial.com

Email:
hello@designandbesocial.com